Playthrough Requirements Overview
Below is a comprehensive explanation of how playthrough requirements apply to various deposits, bonuses, and promotional incentives. All defined playthrough thresholds must be met before any potential redemption or prize exchange may occur (where permissible under our Terms & Conditions, the “T&C”). If you have questions, please refer to the T&C or submit a support ticket for individualized guidance.
1. Regular Deposits Without Bonus (3× Playthrough)
Definition: A regular deposit refers to any purchase or deposit of funds you make into your account without attaching a promotional bonus.
Playthrough Threshold: You must use or play an amount equal to three times (3×) the total deposit before requesting any redemption.
Example: If you deposit $100 and no bonus is included, you need to play $300 worth of in-game activity to satisfy the 3× requirement.
2. Giveaway & Free Entry Bonuses (10× Playthrough)
Applies To: This category covers all registration bonuses, phone or email verification bonuses, daily login and wheel bonuses, free spin bonuses, and free chip bonuses.
Playthrough Threshold: Any funds or credits arising from these giveaway-based offers require a ten times (10×) playthrough.
Rationale: Because these are typically no-purchase-necessary or free-entry promotions, the higher threshold ensures fair usage and compliance with our anti-fraud policies.
3. Cashback Bonuses (30× Playthrough)
Definition: A cashback bonus is a promotional incentive where a percentage of your net losses or net spending is returned to you in the form of bonus credits.
Playthrough Threshold: Any funds you receive as cashback must be used at least thirty times (30×) in eligible gameplay prior to redemption.
Key Difference vs. Rakeback:
Cashback is generally based on your individual net losses or net spend over a specified period, returning a portion of those lost or spent funds as bonus credits.
4. Rakeback Bonuses (40× Playthrough)
Definition: A rakeback bonus is an incentive typically found in card-based or “raked” games, returning a fraction of the “house cut” or “rake” collected during gameplay to players as bonus credits.
Playthrough Threshold: Rakeback credits require forty times (40×) playthrough.
Key Difference vs. Cashback:
Rakeback is directly associated with the house-commissioned portion of wagers/plays in certain games, whereas cashback typically reflects a portion of your net personal losses.
Additional Notes & Clarifications
Playthrough Calculation: The total amount you must play is computed by multiplying the bonus or deposit sum by the specified factor. Once you reach that playthrough total, your associated bonus-related funds become eligible for redemption (if permitted under our T&C).
Restrictions & Enforcement: If you attempt to redeem or withdraw before fulfilling these requirements, the request may be delayed or denied, and repeated violations can lead to account restrictions.
Further Assistance: For a detailed breakdown of your personal playthrough status or if you need clarity on any current promotions, please submit a ticket through customer support or email us.
Governing Policies: All playthrough requirements must be read in conjunction with our Terms & Conditions, Official Social Casino Rules, and any specific promotional bulletins. In the event of a conflict, the T&C prevails.
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If you have any further questions about these playthrough tiers or how they apply to your bonus funds, please contact our support team for more detailed guidance.
